Shipping & Return Policy

At Sportswebmart.com, we are committed to providing a smooth shopping experience with reliable shipping and hassle-free returns.

Shipping Policy

1. Shipping Locations

  • We deliver across Nigeria.
  • Some remote areas may have limited delivery options.

2. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Time & Cost

  • Standard Shipping: Estimated delivery within 3-7 business days.
  • Express Shipping: Estimated delivery within 1-3 business days (if available).
  • Shipping costs vary based on location and order size and will be displayed at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

5. Delivery Issues

  • If your package is delayed or lost, please contact us at mailto: info@sportswebmart.com for assistance.
  • We are not responsible for incorrect shipping addresses provided by customers.

Return & Exchange Policy

1. Return Eligibility

  • We accept returns under the following conditions:
  • The item must be returned within 7 days of delivery.
  • The item must be unused, undamaged, and in its original packaging with all tags attached.
  • Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

  • Used, damaged, or washed products.
  • Items without original packaging or missing accessories.
  • Clearance or final sale items.

3. Return Process

  • Initiate a Return: Contact our support team at info@sportswebmart.com with your order details.
  • Return Approval: Once approved, you will receive return instructions.
  • Ship the Item: Send the item back using a reliable courier service.
  • Inspection & Refund: Upon receiving the item, we will inspect it and process a refund or exchange within 7 business days.

4. Refund Policy

  • Refunds are issued to the original payment method or as store credit.
  • Shipping costs are non-refundable, except in cases of defective or incorrect items.

5. Exchange Policy

  • Exchanges are available for defective or wrong items.
  • If the desired replacement is unavailable, you may choose a refund or store credit.

Contact Us

For any shipping or return inquiries, please contact us.
Email: info@sportswebmart.com
By placing an order on Sportswebmart.com, you agree to our Shipping & Return Policy.